I have had a few customers who received a phone call from someone claiming to work for Microsoft, saying that their home PC was sending it error messages indicating the presence of infected files that could damage their hard drive and mother board. Even though AVG reported no problems, the technician had them run Event Viewer and allow remote access through a sites such as ammyy.com and support.me . The tech then spent 7 hours "cleaning up" their systems and charged on average of $120.00.
This is INSANE!!! This is a SCAM!!! The tech claimed to be from a company called "Cyber Astro" & is not listed as a Microsoft Partner. A forum on Microsoft's official website mentions ammyy.com as potentially spreading malware. Microsoft will never "Cold Call" any customers. If you get a call or anything like this, hang up! Never install or allow any remote access tool from someone unless you are positive they are legitimate. If you have fallen victim to any type of scam like this, please contact us to remove the software and get the malware out of your PC.
This is INSANE!!! This is a SCAM!!! The tech claimed to be from a company called "Cyber Astro" & is not listed as a Microsoft Partner. A forum on Microsoft's official website mentions ammyy.com as potentially spreading malware. Microsoft will never "Cold Call" any customers. If you get a call or anything like this, hang up! Never install or allow any remote access tool from someone unless you are positive they are legitimate. If you have fallen victim to any type of scam like this, please contact us to remove the software and get the malware out of your PC.
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